At Model Trains Shop, we understand that precision delivery matters as much as precision modeling. That’s why we’ve engineered our shipping process with the same attention to detail that goes into our HO scale products. Whether you’re awaiting a Bachmann EZ Track system or Athearn detail parts, here’s how we ensure your modeling essentials arrive safely and efficiently.
Our Delivery Promise
Just like perfectly aligned Code 100 rails, we’ve aligned our logistics to provide:
- 1-2 day order processing (because we know you’re eager to start building)
- Two optimized shipping routes to match your timeline and budget
- Global delivery to most countries (excluding some Asian and remote regions)
- 15-day return window from delivery date
For modelers who can’t wait to add that perfect HO scale diesel locomotive or covered hopper to their collection:
- Carriers: DHL or FedEx
- Delivery Time: 10-15 days after dispatch
- Cost: $12.95 USD (a small investment for faster railroading)
- Ideal For: Time-sensitive projects, last-minute gifts, or when you simply can’t wait to see that new detail part in person
Like a reliable boxcar making its scheduled run, our free shipping gets your order there with care:
- Carrier: EMS
- Delivery Time: 15-25 days after dispatch
- Cost: FREE on orders over $50 USD
- Ideal For: Larger orders, planned layout expansions, or when you’re stocking up on essentials like Code 83 track or couplers
Pro Tip: Combine multiple items like HO scale bridges with container sets to reach the $50 threshold and let us handle the shipping costs.
From Our Rails to Yours: The Journey of Your Package
Every order begins its journey at our Montgomery, Alabama headquarters where our team of enthusiasts carefully packages your HO scale treasures with:
- Protective materials worthy of fragile detail parts
- Secure boxing for laser-cut structure kits
- Special care for delicate items like trucks and wheelsets
Once dispatched, you’ll receive tracking information to follow your package’s progress – just like monitoring a freight train’s movement across the country.
Global Model Railroading Community
While we’re based in the American South, we’re proud to serve model railroaders worldwide (shipping restrictions apply). Our international customers appreciate:
- Clear customs documentation for smooth border crossings
- Consolidated shipping when purchasing multiple HO scale items
- Transparent pricing with no hidden fees
Customer-First Delivery Experience
Should any aspect of your delivery not meet the high standards we set for our HO scale products, our US-based team at [email protected] will work tirelessly to get your model railroading plans back on track.
Now that you understand our delivery system, why not explore our specialized selection of HO scale excellence? Your perfect addition – whether it’s a caboose or Code 70 track – is waiting to begin its journey to your layout.
All aboard for your next modeling adventure!