Last Updated: [Insert Date]
Welcome to Model Trains Shop (“we,” “us,” or “our”), your trusted destination for HO scale model railroading products. Just as we value precision in model train craftsmanship, we’re equally committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit usrcrailwaymodels.com.
1. Information We Collect
We collect information to provide seamless service, much like HO scale tracks ensure smooth operation of your model trains:
- Personal Information: When you make purchases (like HO scale locomotives or track systems), we collect your name, email, shipping address, and payment details (processed securely by our partners).
- Order Details: Information about the HO scale products you purchase, including Athearn parts, Bachmann EZ Track, or cabooses.
- Technical Data: IP address, browser type, and device information to optimize your browsing experience.
- Communications: Records of your emails to [email protected] and our responses.
2. How We Use Your Information
We handle your data with the same care we apply to packaging HO scale models for shipment:
- Process orders for HO scale products and provide customer support
- Improve our website and product offerings
- Send order confirmations and shipping updates
- Respond to inquiries about payment methods or product availability
- Prevent fraud and enhance security
- Comply with legal obligations
3. Data Sharing and Disclosure
Like carefully coupled railcars, we only connect your data with essential partners:
- Payment Processors: Visa, MasterCard, JCB, and PayPal to complete transactions
- Shipping Providers: To deliver your HO scale models worldwide (excluding some Asian and remote regions)
- Legal Requirements: When necessary to comply with laws or protect our rights
We never sell your personal information to third-party marketers.
4. Data Storage and Security
We protect your data with the same diligence we apply to securing HO scale couplers:
- All transactions use SSL encryption – as secure as bank-grade encryption
- PCI-DSS compliant payment processing
- Regular security audits of our systems
- Sensitive payment data is not stored on our servers
- Data is retained only as long as necessary for business or legal purposes
5. Your Rights
You have control over your information, just as you control your model railroad layout:
- Access: Request details of personal data we hold
- Correction: Update inaccurate information
- Deletion: Request removal of personal data (subject to legal requirements)
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at [email protected] or 3437 Sommerville Dr, Montgomery, US 36111.
6. Cookies and Tracking Technologies
Our website uses cookies – small data tracks that improve your browsing experience:
- Essential Cookies: Keep your shopping cart intact as you browse HO scale products
- Analytics Cookies: Help us understand how customers navigate our site
- Preference Cookies: Remember your language and currency settings
You can manage cookie preferences through your browser settings.
7. International Data Transfers
As we serve model railroaders globally (excluding some Asian and remote regions), your data may be transferred to and processed in the United States, where we’re located at 3437 Sommerville Dr, Montgomery, US 36111.
8. Children’s Privacy
While HO scale model railroading appeals to all ages, our website is not designed for children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this policy occasionally, just as we update our HO scale product lines. The “Last Updated” date at the top will reflect any changes.
10. Contact Us
For questions about this Privacy Policy or your personal data, contact our team of model railroading enthusiasts:
Email: [email protected]
Mail: 3437 Sommerville Dr, Montgomery, US 36111
Thank you for choosing Model Trains Shop – where your privacy is as important as the precision of our HO scale products!